Events and Hospitality Manager


Job Title:
 Section Manager – Events and Hospitality

Salary: £36,000 per annum

Post Holder Responsible To: Operations Manager

Contract/Hours:Permanent contract, 35 hours per week, additional hours including weekends may be required.

Reference: 100029

We are seeking to appoint an experienced Events and Hospitality Manager to grow the events and hospitality aspect of our business.

As the Events and Hospitality Manager, you will thrive on getting the best out of your team and maximising commercial opportunities. Developing and managing your team successfully is key to this role and providing training, coaching and guidance is paramount. We expect the Events and Hospitality Manager to provide a professional catering service, ensuring LSP’s high standards are maintained and customers’ expectations are surpassed. Successfully working with other senior managers within LSP and liaising with the University of Leicester services departments to ensure events are delivered in a timely, on budget and perfect manner. This is a busy role where no two days are the same and challenges are there to be overcome.

In return, we offer commutative holiday entitlement (including University of Leicester closure days and bank holidays), competitive well-being packages and pension.

As the Events and Hospitality Manager, you will have a successful background in Hospitality Catering and ideally hold a degree educated or equivalent in hospitality management or events catering. You will possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving.

About Leicester Services Partnership

Leicester Services Partnership was formed from the joint venture partnership between the University of Leicester and its Students’ Union in May 2017. It was the first of its kind in the UK among the Higher Education Industry, to unify and deliver all catering, retail and bars operations across the campus.

We always endeavour to provide a consistent customer service experience, inspirational spaces to eat, drink, relax, reflect, learn and socialise and offer something entirely new for our customers.

This equal partnership signals change; offering a fresh new start to all those operating within it and therefore benefiting the customer.

By offering exciting, vibrant and current food options and trends, improving the efficiency across the board by streamlining operations, basing operational and marketing decisions on customer research and data, we pride ourselves on always being a customer–focused and customer–led business. This is also promoted through value for money offers as well as an enticing loyalty scheme.

We truly aim to put our customers at the forefront of all that we do, by providing quality, fresh, sustainable and local food and drink, a professional and friendly service and engaging spaces for all staff, students and visitors.

We aim for all within the university to discover, explore and enjoy a great variety of food and retail options on campus. Our business is constantly growing and evolving to ensure each customer makes the most of their time at The University of Leicester.

Our mission:
Value our community and enhance their experience by providing best in class services to stimulate the body, mind and soul.

Full Job Description

If you believe you are the right person for the role, please send your CV and a cover letter to Sue Tunnicliffe, st444@le.ac.uk. You must quote the reference number (above) in your cover letter. You can also direct any informal queries here.

The deadline to apply is Saturday 30th November 2019